My thermostat is fine. Works perfectly, absolutely nothing wrong with it at all. My hot water tank is also fine, again - nothing wrong with it at all.

The pump is screwed. And the pump is under the floorboards.

The guy couldn't fix it today but recommended I put a call to the helpline and they'd send a local guy around who knows the systems better than he does. Oh, and my boiler is now officially 'at risk' because it's an open flue one and there isn't a proper wall vent for it, so I can either cut a six inch hole in my wall or get a new combi boiler...

I'm just full of the joys of spring today aren't I?

My thermostat is fine. Works perfectly, absolutely nothing wrong with it at all. My hot water tank is also fine, again - nothing wrong with it at all.

The pump is screwed. And the pump is under the floorboards.

The guy couldn't fix it today but recommended I put a call to the helpline and they'd send a local guy around who knows the systems better than he does. Oh, and my boiler is now officially 'at risk' because it's an open flue one and there isn't a proper wall vent for it, so I can either cut a six inch hole in my wall or get a new combi boiler...

I'm just full of the joys of spring today aren't I?