26 November 2004 @ 11:56 am
rant rant rant.....  
it's been a couple of days at least since I ranted about anything so it's back to my favourite topic - the suckfest that is my job. My immediate boss has been PMSing for three days straight now and she's taking it all out on me which just sucks beyond the telling of it. I'm still not feeling 100% - in fact, I'm still not well at all - and on top of the cold that will not die, my neck's still sore from the idiot ramming into my poor little car on Monday morning. I'm trying not to take too many painkillers for my neck since I'm already taking cold & flu remedies and I don't want to completely space out so I'm a little irritable myself.

But.

I don't take it out on the people around me at work! I just bitch to friends and get it out of my system.



L: This title **** has been submitted as a free title, we have a subscription so it shouldn't be free. Can you change that?
Me: I can't actually change it after it's been submitted. The company does check each title out and changes the information accordingly. If it's not free then they'll add it as a single subscribed title.
L: Okay, in future can you be careful about submitting it to the correct database?
Me: (swearing in my head since it wasn't me who submitted the title she's complaining about) Of course.


five minutes later:

L: Shona, there's another title that's been submitted as free - can you change it?
Me: No. The company will put it in the right database for us.
L: You really have to be careful (starts long patrionising explanation about the difference between free and subscribed journals).
Me: Yes, no problem, I'll keep an eye on it.

five minutes later:

L: This title ******* is also in as free. Can you check it goes in the correct database when it's imported?
Me: (trying to keep from rolling my eyes) Of course.

Is she going to ask me about every frelling title that's ever been submitted?! We take around 12000 electronic journals, all of those are on one list or another and were submitted to this company who are supposed to be doing our catalguing for us. I'm not going to listen to her say the same thing 12000 times!
 
 
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[identity profile] acme54.livejournal.com on November 26th, 2004 02:10 pm (UTC)
Recommend you see Office Space if you haven't already.

Hope you feel better soon!
[identity profile] whiskyinmind.livejournal.com on November 27th, 2004 09:17 am (UTC)
I haven't seen that one - sounds fantastic though!

Thanks!
[identity profile] smhwpf.livejournal.com on November 26th, 2004 02:49 pm (UTC)
The word "micro-management" comes to mind.

The phrase "Pain in the bloody behind" also comes to mind.
[identity profile] whiskyinmind.livejournal.com on November 27th, 2004 09:20 am (UTC)
See, you're much more polite than I am then. The words that come to my mind would turn the air blue.

I did work out a little later in the day that she doesn't understand the way the company we're paying to do the cataloguing works which kinda explains why she was asking the stupid questions but is also kinda worrying since she's the liason between us and the company.

Hmmm, starting to understand now why she's had me deal with all the correspondance lately...
[identity profile] rileysaplank.livejournal.com on November 26th, 2004 03:09 pm (UTC)
Okay. So ow can you have a long explanation about the difference between free and subscribed journals? Free journals, you don't have to pay to be able to get, subscribed means you do.

How can the explanation be any longer than that?

*kicks Sho's boss in the arse (Which seems to be where her brains are located)*
[identity profile] whiskyinmind.livejournal.com on November 27th, 2004 09:22 am (UTC)
well, you see, there are journals that the publishers make freely available to everyone anywhere and they should be listed as "Freely Accessible" and then there are journals which the library holds a subscription for and, in actual fact, pay for so they should be listed as subscribed titles....

but then there are Open Access titles and Bundles as well...

*grin*